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Our Pledge
Our Commitment to Accessibility
Benjamin Eye Institute is committed to ensuring that our website, benjamineye.com, is accessible to all individuals, including those with visual, auditory, cognitive, and motor disabilities. As an eye care practice, we understand firsthand how important accessible communication and information are for our patients and community.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as published by the World Wide Web Consortium (W3C). These guidelines describe how to make web content more accessible to people with disabilities.
What We Do
Accessibility Features
We have implemented and actively maintain the following accessibility measures on our website:
Keyboard Navigation
All interactive elements are reachable and operable via keyboard alone, without requiring a mouse.
Screen Reader Support
Pages use semantic HTML, ARIA landmarks, and descriptive alt text to support screen readers such as NVDA, JAWS, and VoiceOver.
Color Contrast
Text and interface elements meet or exceed WCAG 2.1 AA contrast ratios to ensure readability for users with low vision or color blindness.
Resizable Text
All text can be resized up to 200% via browser controls without loss of content or functionality.
Skip Navigation
A "Skip to main content" link is available at the top of every page for users who navigate by keyboard or screen reader.
Accessibility Widget
An on-page accessibility toolbar allows users to adjust font size, contrast, spacing, and other display preferences at any time.
Descriptive Links
Links are written to make sense out of context, so screen reader users can navigate without reading surrounding text.
Forms & Inputs
All forms include visible labels, error identification, and suggestions to help users complete and submit information successfully.
Technical Standards
Conformance Status
Benjamin Eye Institute targets WCAG 2.1 Level AA conformance. We perform ongoing reviews using a combination of automated testing tools, manual keyboard navigation testing, and screen reader evaluation.
We also review our website for compliance with applicable federal and California state accessibility laws, including Title III of the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act.
Transparency
Known Limitations & Ongoing Work
We are aware of some areas of our website that are actively being improved. We are committed to resolving these in a timely manner:
| Area | Issue | Status |
|---|---|---|
| Embedded videos | Some older video content may lack closed captions | In Progress |
| PDF documents | Some downloadable PDFs may not be fully tagged for screen readers | Planned |
| Third-party widgets | Certain embedded third-party tools (scheduling, chat) are outside our direct control; we work with vendors to ensure compliance | In Progress |
Contact Us
Feedback & Accessibility Requests
We welcome your feedback. If you encounter any accessibility barriers on our website, or if you need information in an alternative format, please reach out. We aim to respond within 2 business days.
Benjamin Eye Institute
9201 W. Sunset Blvd., Suite 709
West Hollywood, CA 90069
Monday – Friday 8:00 AM – 5:00 PM
Policy Details
Statement Date & Review
This Accessibility Statement was published on May 2025 and is reviewed at minimum annually, or whenever significant changes are made to the website. We update this statement promptly when new accessibility features are added or when known issues are resolved.
This statement applies to the website at www.benjamineye.com. A separate statement is available for our optical shop at shop.benjamineye.com.